Research & Insights

5 Gold Rules for Staff Management

 

Staff is the most valuable asset among the properties of any business. Management of staff is often a hard subject for companies to conquer. After all, we are dealing with people, rather than numbers or business theories. Here are the five golden rules that organizations should treasure regarding staff management. Want to know the tips for staff retention? Please feel free to check out another article: Key to Success: Keeping the best staff happily around.

1. Keep staff challenged:
Do not let your staff feel that they are merely working machines that repeat the same things at work everyday. Try to keep them busy (a more positive term would be ‘fresh’) in learning and doing new things once in a while. They will enjoy the dynamic it brings to their tedious working life and realize how the company treats them as individuals. Another useful way in keeping staff challenged is to give them feedback on their job performance. It is more convenient for staff to reflect on their own performance after getting feedback from their senior. With the feedback from senior and reflection (probably) from self, staff can improve on their performance and thus enhance work efficiency, which is in turn good for the company.

2. Let staff know what is expected from them
A step further than giving feedback to staff, letting them know their exact position in the company and what is expected form them is a simple and direct way for staff to realize their importance to the company. In this way, they can estimate their effort paid to work and whether they can give more or much more. What’s more, redundant personnel can be detected easily! What an easy way to kill two birds with one stone!

3. Raise equity in the company
If staff has good performance, don’t be stingy on giving them bonuses or other forms of reward. It is the best way to raise their morale as well as sense of belonging to the company since the company recognizes and treasures their contribution. However, you have to be very careful when rewarding staff by raising their salary…. Because there is no secret in the office, especially about salary! You must recognize the impact on other staff who are not being rewarded. The negative impact would be the opposite of boosting staff’s morale and might actually causing loyal staff to leave.

4. Cultivate organization traditions
These could be formal or informal, as long as the staff accept and recognize them. For instant, team lunch or Christmas party. Once a tradition is established, it becomes a strong bond between staff and the company.

5. Utilize staff’s talents and skills beyond the job description
Recognizing staff’s talents and skills would be the first step to achieve this goal. You just need to pay attention to the staff’s resume or simply a usual chat with them and you might have already found their ‘hidden talent’! Try to utilize their talent and skills, you will find it not only benefits the company but also the recognition from staff.

Remember, staff is your most valuable asset in any business. Managing them in a reasonable manner will ensure long term success for your company.

 

 

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